Post-occupancy evaluation

Ensuring your buildings perform as they should.

Post-occupancy evaluation (POE) of a building demonstrates how well it is performing in use and how far it is achieving against its intended purpose.  POE also highlights any gaps in communication and understanding amongst building managers and occupants that my hinder a building’s operational performance.

In addition, POE supports the design and construction of future new build and refurbishments by providing evidence based lessons learnt from past projects. It also provides benchmarks for comparisons across projects and over time.

Becoming mandatory on many public projects, POE is a valuable tool for all construction sectors, especially healthcare, education, office, commercial and housing where poor building performance will impact on running costs, occupant well-being and business efficiency.  With over 20 years’ experience in carrying out POE, BRE offers a variety of post-occupancy evaluation methods that can be tailored to your individual needs, including:

Occupant and client consultation

We investigate:

  • occupants’ environmental comfort and control over their environmental conditions
  • the building’s impact on productivity and performance, and staff and user retention and motivation
  • customer experience and user satisfaction with amenities, image and layout
  • the design, procurement, construction and handover processes.

Monitoring of environmental conditions

Environmental monitoring provides definitive physical measurement data on a building’s performance in use, including temperature, noise, light, air quality, ventilation and relative humidity. This allows comparisons of its actual performance to be made with both the original design specification, and relevant health-related and environmental standards.

Auditing sustainability and utilities

We use sustainability and utility audits to measure and demonstrate the environmental performance of buildings in use, to obtain the evidence needed for effective property management and energy efficiency strategies.

For more information

Call us on 0333 321 88 11 if you would like to know more about our post-occupancy evaluation services or to discuss a specific issue – or email

Creating Positive Spaces – By Measuring The Impact Of Your Design

Oliver Heath of Oliver Heath Design and Mindy Hadi from BRE introduce the ‘creating positive spaces by measuring the impact of your design’ guide and explain why pre and post occupancy evaluation is the way forward.

How do we know we are designing effective spaces if we don’t measure them?

In collaboration with Interface and Oliver Heath Design, we have published a guide for designers, decisions makers, end users and influencers on how to design and measure environments with people in mind. ‘Creating positive spaces by measuring the impact of your design’ explains how to assess how well your building is performing using pre and post occupancy evaluation (PPOE) including:

  • What is a PPOE?
  • What are the benefits of PPOE?
  • What does the process look like?
  • How to get started with PPOE

The guide also incorporates several case studies including the POE of the Building 18 refurbishment at our campus in Watford.

Download the guide for free from the Interface website